Any contract for
purchases made through the website will be with WelshFurniture. By placing an order and formulating requests for
products from WelshFurniture using this website, you
unconditionally agree to the following Terms and Conditions; please
read them carefully.
"We", "us, "our", means WelshFurniture
"You", "your" means the person ordering products
under these terms and conditions.
"Working days" means all days other than Saturdays,
Sundays, and Public Holidays.
"Product" and "goods" means the product or
products you have ordered from us.
Ordering and payment
All charges are in UK pounds sterling (GBP). Any reference on the website
or shopping cart to charges in Euros or US Dollars is intended as a
guide only, and the true cost in these currencies may differ. All
overseas card payments will be charged in their respective
currencies, based on current exchange rates. You can pay by any Visa
or Mastercard credit card, Switch or Delta debit card, or by cheque.
Cheques must be made payable in GBP and drawn on a UK bank.
Prices are subject to change without notice.
Once you have successfully placed an order online, you will be sent
an email confirming receipt and the details of your order, including
your name, the order number and the total price. Please note that it
is your responsibility to check the confirmatory email and notify us
immediately of any errors at firstname.lastname@example.org. Once payment
has been accepted by us and you have received an email to confirm
this, we will reserve a copy of your chosen purchase/s. A follow up
email will be sent once the goods have been despatched to you. If you
wish to order by post, please email us with the details of your order.
You must provide true, accurate, current and complete personal
information when ordering, and should not impersonate another person
or entity, or use any false name or any name that the customer is not
authorized to use. By placing an order, you confirm that the PayPal account, credit
or debit card that is being used is your own. All card holders will be
subject to validation checks and authorization by the card issuer. If
the issuer of your card refuses to authorize payment to us, we will
not be able to process your order, nor will we be liable for any
delay or non-delivery of product(s) as a result.
All prices quoted include UK shipping only. For non-UK orders, please email us for a delivery quote.
We reserve the right to make price adjustments if it is discovered
that the price is incorrect or to protect us from price rises for
reasons such as a supplier's price increase, new taxes and currency fluctuations.
Free UK shipping is included in all prices. Should you wish to collect your item/s from our shop, please
contact us to arrange collection.
Please ensure that your shipping address details are correct, as they
are copied directly from the information you give us when submitting
your order. We are not responsible for orders with incorrect or
missing information should they not reach you. Please be aware that
the following delivery times are included as guidelines and actual
delivery will depend on stock availability.
We aim to despatch all stock items within 2 working days of
receiving cleared payment, except where otherwise stated.
You will be notified by e-mail once your goods have been despatched.
All products will be sent by courier despatch and will therefore
require a signature upon receipt. The following estimates for
delivery times are intended as a guide only, and some orders may take
slightly longer to reach you: UK, 1-2 working days; Europe, USA and
Canada, 2-5 working days; Rest of World, 7 working days. Please
note it may not be possible for us to deliver to some locations.
Should delivery time be delayed we do not accept liability of any
Goods delivered overseas may be subject to import duties and taxes.
Such taxes will be payable when the goods reach their destination.
The liability for payment of such customs duties rests solely with
you and WelshFurniture has no control over or liability for them.
From the moment a carrier attempts to deliver the goods they are your
full responsibility and you will need to accept the goods when they
are ready to be delivered.
Where you do not comply with our attempts to deliver the goods, you
may incur additional charges to cover storage, shipping and insurance
of the goods.
Refunds and Returns
Damaged or Faulty Items:
Please contact us immediately (preferably within 7 days of package arrival) by
e-mail at email@example.com to
discuss our procedures and to organize a replacement. Any claim regarding an item/s that are damaged or defective must be made in wrting as soon as practicable, by email to firstname.lastname@example.org, or by post to the address below. Please keep a copy for your records. You must adequately pack any items to be returned, preferably in the
original packaging, suitably re-sealed.
Returns on Undamaged Goods - Cancellation Rights
For items bought unseen (distance selling) contact us in writing at email@example.com within 7 working days of receiving your goods, stating your intention to cancel. You are required to take good and reasonable care of the goods whilst in you possession and to return as soon as possible after discussing the cancellation with us, using a reputable carrier and at your own cost. You must adequately pack any items to be returned, preferably in the
original packaging, suitably re-sealed. You will receive a refund for the goods within 30 days.
WelshFurniture will not be liable for any business loss
(including loss of profits, revenue, contracts, anticipated savings,
data, goodwill or wasted expenditure) or any other indirect or
consequential loss that was not reasonably foreseeable by either
party when the contract for sale was formed. We shall not be liable for any defects in the goods caused by any
act, neglect or default by you or any third party.
We shall have no liability to pay any money to you by way of
compensation other than to refund to you the amount paid by you for
the goods in question (minus any delivery charge).
Nothing in this Agreement shall limit the liability of WelshFurniture for death or personal injury caused by our
negligence or breach of duty.
We reserve the right at any time, in whole or any part thereof, to
modify or withdraw, temporarily or permanently, the products and
services offered through and via this website. Whilst fulfilling all
obligations on the part of WelshFurniture, concerning
prior received offers to purchase a product or products, you confirm
that WelshFurniture shall not be liable to you or any
third party from such modification or withdrawal of services. Your
continued used of the website following such change shall be deemed
to be your acceptance of such change.
WelshFurniture shall have no liability to you for any
failure to deliver the goods you have ordered or any delay in doing
so or for any damage or defect to goods delivered that is caused by
any event or circumstance beyond its reasonable control.
If any part of these conditions is unenforceable (including any
provision in which WelshFurniture excludes its
liability to you) the enforceability of any other part of these
conditions will not be affected.
WelshFurniture operate a complaints handling procedure
which is used to try to resolve disputes when they first arise. If
you have a complaint, please contact us at the following address:
WelshFurniture, Castle Mill, Kidwelly,
Carmarthenshire, SA17 5AJ
These terms and conditions are governed by English law, you agree to
submit to the non-exclusive jurisdiction of the English courts in
relation to any disputes arising under or in connection with these
terms and conditions or the contract between us. These terms and
conditions do not affect your statutory rights.
Security of Shopping
Rest assured that the security of your personal data is our highest
priority. Our online shopping system is powered by a secure server
and your personal details are encrypted. You can be sure that you are
entering a secure server when you can see https in the address bar.
In the corner of the window you will be able to see a padlock symbol.
This is a sign that the site you are entering is secure. All credit
card payments are processed through PayPal. This system encrypts your credit card and personal
details to prevent them from being read by anyone else when
transmitted over the Internet.
Data Protection and Privacy
WelshFurniture is committed to protecting your privacy.
The information we collect about you in order to process your order
will only be used lawfully in accordance with the Data Protection Act
1998. WelshFurniture will not willfully disclose any
confidential information without your prior permission and your
details will not be passed onto a third party for their use in
When you place an order with WelshFurniture using this
website, we need to know your name, delivery and billing address. We keep your information confidential and will not disclose these details to third parties, other than for delivery purposes, as agreed by you (with the caveats listed below).Your payment details will not be seen or used by us, unless payment is made in person or by telphone, in which case any record of your card details that we hold will be destroyed once the transaction has been completed.
We may use your information for the purpose of providing you with
emails or mailshots about any special offers, new titles or events or features of
our website which we think may be of interest to you and for related
marketing purposes. If you do not wish to receive such emails or mailshots from us, please email to let us know.
WelshFurniture will not share any of your information
with parties outside our organization except to the extent required
by law, police, court order or as requested by other government or
law enforcement authority.
All design, text, graphics and the selection or arrangement thereof
are the copyright of WelshFurniture, or of other
copyright owners. Permission is granted to electronically copy and
print in hard copy portions of this site for the sole purpose of
placing an order with Saer Book/WelshFurniture.com, or using this site as a
shopping resource. Any other use of materials on this site (including
reproduction for purposes other than those noted above and
modification, distribution, or republication) without the prior
written permission of WelshFurniture is strictly prohibited.
WelshFurniture, Castle Mill, Kidwelly,
Carmarthenshire, SA17 5AJ
Melin-y-Castell,, Cydweli, Sir Gaerfyrddin, SA17 5AJ
Tel: 01554890534 / e-mail: firstname.lastname@example.org / www.saerbooks.com